Values & Behaviors

Practice a mindset of zero excuses and take full responsibility for yourself and your team. Do not place blame elsewhere and do not complain.

Be present and engaged. Listen with care and empathy. Do not pass judgment.

Make sure every decision is based solely on advancing the team’s goals. Do not take things personally.

Coach and empower others to step up as leaders. Set the expectation that everyone is a leader. Even if an individual does not have an official leadership title, they should act as a leader and find a way to contribute to the team’s goals.

Don’t point fingers or place blame, instead learn from every experience and move on.

Be committed to supporting your team’s goals and values.

Support others and help them reach their goals. Share information, tips, and best practices freely.

Remember that everyone is trying to do their best, pay attention to things that make everyone unique, acknowledge their specialness. Treat everyone as individuals, not numbers.

Demonstrate meaningful acknowledgement and appreciation throughout the team.